ILM Accredited - Middle Management Programme

This instructor-led-training is a 5 day Master Class in moving through the middle management ranks with ease

Course Overview

  • Course Details         

  • Instructor Led Training
  • Duration: 5 days
  • Workshop size: 25 participants
  • Delivery: Classroom or Online
  • ILM Course Code: E82H-02 

Course Objectives

  • Differentiate between management and leadership
  • Select an appropriate style of management
  • Apply the Situational Leadership model
  • Move from an individual to managerial approach
  • Identify sources of knowledge and inspiration
  • Set a personal vision to meet the challenge

Training Techniques 

  • Experiential learning
  • Case studies
  • Group learning and discussion
  • Individual challenges
  • Collaborative and competitive tasks
  • Training videos
  • Role plays and simulations


Here is what we will cover in
this course

Developing a Managerial Mindset

-Understanding management
-Technical vs people skills
-The functions of management
-The difference between leadership and management
-Styles of leadership
-An individual vs managerial approach 
-Setting personal vision to meet the challenge

Getting Results from People

-Understanding the basics of HR management
-Motivating others to achieve goals
-Delegation and empowerment
-Managing diversity
-Managing conflict
-Setting performance objectives
-Measuring individual and team performance
-Increasing personal and team effectiveness
-Giving feedback

Strategy Awareness and Goal Setting

-Understanding vision, mission
-Setting strategy
-Planning and organising
-Problem solving tools and techniques
-Generating solutions
-Evaluating options
Decision making tools and techniques
-Financial awareness

Effective Business Operations

-Business functions and operational issues
-Department functions
-Organisational structure and culture
-Project management
-Costing and budgeting
-The business environment
-Business analysis SWOT & PEST
-Change management

Personal Effectiveness 

-Communication skills
-Time management
•-Stress management
-Developing effective habits for self-management


ILM Assured

The ILM organisation is based in the United Kingdom, guarantees the quality of training through a rigorous auditing and supervisory process.  Through certifying our courses with ILM, you are assured of investing in world-class education and skill development.
Patrick Jones - Course author
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